To whosoever it may concern

 

This is an agreement between you ("you" or "your") and Indezon Business Solutions Pvt Ltd, a company incorporated under the Companies Act 1956 with its registered office at Plot no-65,Sewak Park Uttam Nagar.Dwarka,Near Dwarka mor metro ,Uttam Nagar  Delhi-110059. ("I Indezon Business Solutions Pvt Ltd " "we," or "our, www.Indiaeasymart.com"  Or “Indezon”)that governs your use of the search services offered by  Indezon Business Solutions Pvt Ltd  through its website www.indiaeasymart.com ("Website"), telephone search, SMS, WAP or any other medium using which “Indezon”may provide the search services (collectively "Platforms" ). When you access or use any of the Platforms you agree to be bound by these Terms and Conditions ("Terms"), if you do not agree to abide by the Conditions, please do not review, refer or download materials from this website

 

Your use of Indezon Business Solutions Pvt Ltd Internet sites or any of the products or services offered on those sites (collectively, the "Services") is subject to these Terms of Use (these "Terms"). We may modify these Terms at any time without notice to you by posting revised Terms on our sites. Your use of our sites constitutes your binding acceptance of these Terms, including any modifications that we make any time.

Some of the Services may be subject to additional posted conditions. Your use of those Services is subject to those conditions, which are incorporated into these Terms by reference. In the event of an inconsistency between these Terms and any additional posted conditions, the provisions of the additional conditions shall control.

 

We have the right, but not the obligation, to take any of the following actions in our sole discretion at any time and for any reason without giving you any prior notice:


 

  • Restrict, suspend, or terminate your access to all or any part of our Services;
  • Change, suspend, or discontinue all or any part of our Services;
  • Refuse, move, or remove any material that you submit to our sites for any reason;
  • Refuse, move, or remove any content that is available on our sites;
  • Deactivate or delete your accounts and all related information and files in your account;
  • Establish general practices and limits concerning use of our sites.

You agree that we will not be liable to you or any third party for taking any of these actions.

 

You understand and agree that our Services may include communications such as service announcements and administrative messages from us or from our partners or licensors or associates and that these communications are considered part of the Services. You will not be able to opt out of receiving these messages. You also understand that our Services may include advertisements.

 

You confirm to provide us any and every details we require to obtain from you, including such other personal or proprietary information relating to any of your acts or omissions or violations or other persons who may be a party with you, on suspicion or otherwise in relation to the use of Indezon Business Solutions Pvt Ltd site. For viewing of contents on the Indezon Business Solutions Pvt Ltd site, we advise you to exercise discretion and in any case you must be at least 18 years old and above. In any case, you will exercise this discretion and be liable to all risk associated with it including third parties and if you are less than 18 years or incompetent or insane, you parent and guardian will be liable for the consequences of the risk associated with the uses of Indezon Business Solutions Pvt Ltd Advertisements and its site uses.

  

A-General Use of the Website:

Unless specified otherwise, The Company offers you access to this website solely for your personal and non-commercial uses. You agree to only access or use the website only for legal purposes that are permitted by the Terms of Use.

 B-Content You Provide

Our sites include a combination of content that we create, that our partners or licensors or associates create, and that our users create. All materials published on our sites, including, but not limited to promotional inquiry and lead generation, games, software(s), advertisement(s), written content, photographs, graphics, images, illustrations, marks, logos, sound or video clips, and Flash animation, are protected by our copyrights or trademarks or those of our partners or licensors or associates. You may not copy, modify, publish, transmit, participate in the transfer or sale of, reproduce, create derivative works of, distribute, publicly perform, publicly display, or in any way exploit any of the materials or content on our sites in whole or in part. If you would like to request permission to use any of the content on our sites, please review our copyright notice.

Our site contains content that we create as well as content provided by third parties. This content includes, among other things, product reviews, white papers and other information. It also includes information about products and services offered by parties other than Indezon Business Solutions Pvt ltd, such as product descriptions, specifications, pricing, availability, and performance. We do not guarantee the accuracy, the integrity, quality of the content or email content and services on our sites and you may not rely on any of this content. Without limitation, we are not responsible for user contributed contents or postings by users in the user opinion, message board, or feedback sections or other sections of our sites.


You may be exposed to content that you find obscene, offensive, indecent, racial, hatred to religion or objectionable or that is inaccurate, and you bear all risks associated with using that content. We have the right, but not the obligation, to remove any content that may, in our sole discretion, violate these Terms or that is otherwise objectionable.


If you find any contents or materials published on our sites as obscene, offensive, indecent, racial, hatred to religion or objectionable or that is inaccurate, you will refrain from use of the materials or contents and shall bear all risks associated with using that content. You unequivocally agree not to publish or post such material in Your Content. We have the right, but not the obligation, to remove any content that may, in our sole discretion, violate these Terms or that is otherwise objectionable.

 

All names, logos, marks, labels, trademarks, copyrights or intellectual and proprietary rights on our sites belonging to any person, entity or third party are recognized as proprietary to the respective owners and any claims, controversy or issues against these names, logos, marks, labels, trademarks, copyrights or intellectual and proprietary rights must be directly addressed to the respective parties under notice to us. You irrevocable confirm and undertake that we shall not be liable for any claims, expenses and liabilities for display or use of the names, logos, marks, labels, trademarks, copyrights or intellectual and proprietary rights on our sites under license or rights or affiliation with the said person, entity or third party.

Also to the extent that you post, upload, submit or otherwise content on or through the website, you agree to provide true, accurate and complete information and to refrain from impersonating or falsely representing your affiliation with any person or entity. You are entirely responsible for all Content that you provide or otherwise make available via the website.

 GENERAL TERMS AND CONDITIONS AND COMPANY POLICY GUIDELINES APPLICABLE TO WHOSOEVER USES OUR BUSINESS MODEL.

  1. INDEZON BUSINESS SOLUTIONS PVT LTD/www.indiaeasymart.com Community Registration /Revoking of our  of Services
    “Indezon”reserves the right to close any account if any user is seen to be using proxy IPs (Internet Protocol addresses) in order to attempt to hide the use of multiple accounts, or disrupts any of our services in any way.
     
  2. PROBHITED ITEMS:

We carefully select our designers and review their products; however we cannot and shall not be liable in the event that your transactions result in any prohibited products being delivered to your shipping address. We encourage you to check with your local Customs Authority to ensure your shipment can be imported. This is especially relevant for products manufactured with animal skins and products banned in India or not allowed to promote or sell through any mode of sales.


3. SUBMISSION OF MATERIAL.
You own all of the content and information you post on our Blogs and any other part of our Website. You can control how it is shared through your privacy settings. For content that is covered by intellectual property rights, like photos and videos (“IP content”), you specifically give us the following permission, subject to your privacy settings: you grant us a non-exclusive, transferable, sub-licensable, royalty-free, worldwide license to use any IP content that you post on or in connection with “Indezon” (“IP License”). This includes for example and without limitation the right and license to use, reproduce, modify, edit, adapt, publish, translate, create derivative works from, distribute, perform and display such material (in whole or part) worldwide and/or to incorporate it in other works in any form, media, or technology now known or later developed. In certain circumstances, “INDEZON”may also share your contribution with trusted third parties. This IP License ends when you delete your IP content or your account provided that you’re content may still be accessible if it has been shared with others, and we are not obligated to delete IP content shared by you.

The Service provides you with the ability to interact with social media services, such as through Facebook “Like” buttons, Twitter and Instagram. These features may enable integration and/or access to your social media accounts. We do not control those social media services, your profiles on those services, modify your privacy settings on those services or establish rules about how your personal information on those services will be used. You and the social media service providers are in control of those issues, not “INDEZON”. We are not responsible for any acts or omissions by any social media service provider or your use of features that come from their platform.

 


  1. User Account acceptance
    • you must be over 18 years of age to create a user account and to enter a contract with us.
    • You must provide your full legal name, current address, a valid email address, and any other information needed in order to complete the signup process.
    • You must possess a valid bank account or credit or debit card issued by a bank acceptable to us.
    • You may only create a user account if you reside in a country to which you are shipping.
    • You may not transfer your account or your account login/password to any other person.
    • You must not have multiple accounts.
    • You acknowledge that “INDEZON”will use the email address and phone number you provide as the primary method for communication.
    • You are responsible for keeping your password secure. “INDEZON”cannot and will not be liable for any loss or damage from your failure to maintain the security of your account and password.
    • A breach or violation of any term in the Terms and Conditions as determined in the sole discretion of “INDEZON”will result in an immediate termination of your services.
    Service availability:
    We only accept orders from individuals in India, and most countries (the "Serviced Countries"). Some restrictions are placed on the extent to which we accept orders from specific countries.

    5. ORDERING PRODUCTS AND SERVICES:
    All orders are subject to acceptance and availability, and items in your shopping bag are not reserved and may be purchased by other customers.
    When buying from www.indiaeasymart.com  we will display the cost of the items purchased and any shipping costs. All Indian and international orders are couriered using Indian courier company as specified. International orders will be sent on a DDU (Delivery Duty Unpaid) basis. This means that any duties and taxes incurred in the country of destination are the responsibility of the Customer. Tax and Duties may not be refundable to international customers wishing to return items. These costs are subject to change without notice.
    “INDEZON”offers the option of pre-ordering from time to time. When you pre-order from the “INDEZON”Website, as soon as the designer’s target order numbers has been reached, we shall have a small batch of the piece produced. If a piece does not receive enough pre-orders within thirty (30) days after offering it on the “INDEZON”Website, we will notify you, cancel your order and refund any paid charges. Please note the delivery time for Limited Edition items is longer than for regular items as they are produced only after you order them and they meet the designer’s target order number. We regret that Limited Edition products are not returnable as they are produced to order, unless they are damaged before shipment.
    When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order. This email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us for the purchase of the goods will not be formed until your payment has been approved by us and we have debited your credit or debit card. To prevent fraudulent transactions, we may require further details from you before accepting your order.

    6. DELIVERY AND RETURNS
    all our Delivery and Return terms and conditions can be found at Delivery Policy and Policy. Some of the services offered are not refunded, is provided in category wise guidelines.This is subject to company or service providers guidelines.

  2. Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you, we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund. Where applicable, prices are inclusive of taxes as applicable. Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the 'Total Cost'.
    The Service may contain typographical errors or other errors or inaccuracies and may not be complete or current. We therefore reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice. We reserve the right to refuse to fill any orders that you may place based on information on the Service that may contain errors or inaccuracies, including, without limitation, errors, inaccuracies or out-of-date information regarding pricing, shipping, payment terms, or return policies

    8.PAYMENTS
    Upon receiving your order we carry out a standard pre-authorisation check on your payment card to ensure there are sufficient funds to fulfil the transaction. Goods will not be dispatched until this pre-authorisation check has been completed. Your card will be debited once the order has been accepted.

    9.SHOPPING AND DISCOUNT VOUCHER CODES
    Shopping Vouchers and Discount codes may from time to time be offered to account holders through promotional campaign or competition.


  3. You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link from any website that is not owned by you. This Website must not be framed on any other site, nor may you create a link to any part of this Website other than the home page. We reserve the right to withdraw linking permission without notice.

    11. CIRCUMSTANCES BEYOND OUR CONTROL
    We are not liable for any loss or damage arising out of circumstances beyond “INDEZON”’s control. These include but are not limited to: natural disasters, for example fire, earthquake, hurricane, tornado, storm, flood, fog; plane crash or embargo; war, riot, civil commotion or industrial action; epidemics or pandemics; power cuts, communications or other utility disruptions; governmental action or inaction; any defect or characteristic related to the nature of a shipment, even if known to “INDEZON”; and damage to, or erasure of, electronic or photographic images, data or recordings due to electrical or magnetic interference.

    12.INDEMNITY
    You agree to indemnify, defend and hold harmless “INDEZON”, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use this Website or your breach of the Terms of Service.

    13. VARIATION
    “INDEZON”shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the Services, any page of this Website and/or these Terms and Conditions.

    14.INVALIDITY
    If any part of the Terms of Service is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of the Terms of Service will not be affected all other clauses remaining in full force and effect. So far as possible where any clause/sub-clause or part of a clause/sub-clause can be severed to render the remaining part valid, the clause shall be interpreted accordingly. Alternatively, you agree that the clause shall be rectified and interpreted in such a way that closely resembles the original meaning of the clause /sub-clause as is permitted by law.

    15. COMPLAINTS
    we operate a complaints handling procedure which we will use to try to resolve disputes when they first arise: please let us know if you have any complaints or comments by contacting our Customer Care Team at

 

Email Id-jai.prakash@indiaeasymart.com



  1. If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.

    17. GOVERNING LAW AND JURISDICTION
    upon entering the “INDEZON”website you are bound by these Terms and Conditions. These Terms and Conditions are to be construed in accordance with the laws of Scotland and irrespective of your place of domicile. In the event of any dispute associated with these terms and conditions, that dispute shall be subject to the exclusive jurisdiction of the DELHI COURT exclusively.


18.
The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and “INDEZON”. Any waiver of any provision of the Terms of Service will be effective only if in writing and signed by a Director of Indezon Business Solutions Pvt Ltd.

 

  1. COMPANY LIBILITY AND LIMITATIONS:

For products shipped internationally, please note that any manufacturer warranty may not be valid; manufacturer service options may not be available; product manuals, instructions and safety warnings may not be in destination country languages; the products (and accompanying materials) may not be designed in accordance with destination country standards, specifications, and labelling requirements; and the products may not conform to destination country voltage and other electrical standards (requiring use of an adapter or converter if appropriate). You are responsible for assuring that the product can be lawfully imported to the destination country. When ordering from www.indiaeasymart.com, the recipient is the importer of record and must comply with all laws and regulations of the destination country.


  1. APPLICABLE LAWS:

This Terms of Use is governed by the laws of INDIA without regard to conflicts of laws principles. You hereby consent to the exclusive jurisdiction and venue of courts sitting in the state of Delhi, India in all disputes arising out of or relating to accessing or using of the website. Access or use of the website is unauthorized in any jurisdiction that does not give effect to all provisions of these terms and conditions.

 

  1. DISCLAIMER OF WARRANTIES:

You expressly understand and agree that your use of and reliance upon any or all of the company website /services and content is at your sole risk and is at your sole risk and is made available on “as is “and“as “available”basis. Company makes no express or implied representation, warranties, or guarantees with regard to the regard, to the appropriateness, accuracy, correctness, veracity, completeness of the services and or content.

 

  1. INDEMNIFICATION:

You agree to indemnify and hold the company ,its third party vendors ,corporate, corporate affiliates, ,directors, officers, employees and agentsharmless from any and all claims and demands, including, but not limited to reasonable attorneys fees, made by any third party due to or arising out of any content, submitted ,posted, or otherwiseprovided by you to the website and or the company and/or its third party advertisers and breach by or your affiliates, employees ,agents and representatives of these terms of use.

 

  1. INDEMNIFICATION:

We may be required under any legislation to notify you of certain events. You hereby acknowledge and consent that such notices will be effective upon our posting them on our sites or delivering them to you through emails. You may update your email address by visiting the services where you have provided contact information. If you do not provide us with accurate information, we cannot be held liable if we fail to notify you .you have the right to request that we provide such notices to you in paper format and may do so by contacting.

              Contact Person:

              Jai Prakash

              Email id: info@indiaeasymart.com

Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of our sites or these Terms must be filed within one (1) month after such claim or cause of action arose or be forever barred. These Terms, including all terms, conditions, and policies that are incorporated into these terms by reference, constitute the entire agreement between you and Indezon Business Solutions Pvt ltd. And govern your use of our sites, superseding any prior agreements that you may have with us. These Terms shall be construed in accordance with the laws of India, and the parties irrevocably consent to bring any action to enforce these Terms before an arbitration panel or before a court of competent jurisdiction in New Delhi, India if seeking interim or preliminary relief or enforcement of an arbitration award. If any part of these Terms is determined to be invalid or unenforceable pursuant to applicable law, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the Terms shall continue in effect

 23. Copyright

All materials on the website are owned and copyrighted or licensed by The Company, its corporate affiliates or its third-party vendors. © Indezon Business Solutions Pvt Ltd, all rights reserved. No reproduction, distribution, or transmission of the copyrighted materials on the website is permitted without the written permission of The Company.

Except where expressly stated otherwise, you are not permitted to copy, broadcast, download, store (in any medium), transmit, show or play in public, adapt or change in any way the content of  www.indiaeasymart.com web pages for any other purpose whatsoever without the prior written permission of  Indezon Business Solutions Private Limited. Use for any other purpose is expressly prohibited by law, and may result in severe civil and criminal penalties. Violators will be prosecuted to the maximum extent possible. Copyright © Plot no-65,Sewak Park Uttam Nagar.Dwarka,Near Dwarka mor metro ,Uttam Nagar  Delhi-110059. (India) All rights reserved. Any rights not expressly granted herein are reserved.

 Contact: Jai Prakash

Email Id-jai.prakash@indiaeasymart.com

with problems or questions, as appropriate in English.

 

Terms of Service (Indezon Business Solutions Pvt Ltd and Merchants or vendors or Channel partners)

TERMS OF SERVICE are a legally binding agreement between Merchant (hereinafter referred to as “You”), and Indezon Business Solutions Pvt Ltd (hereinafter referred to as Indiaeasymart.com or indiaeasymart or “Indezon"), and apply to your use of Services. “Indezon”offers a payment service solution that allows users to make a payment for goods or services.

It is important that you read and understand these Terms as they govern your use of the Services. These Terms contains a binding arbitration provision, which affects your legal rights and may be enforced by the parties. By accessing or using the Services, you accept and agree to be bound by these Terms. If you do not agree to these Terms, you must immediately stop using the Services.

We may amend these Terms at any time by posting a revised version on www, indiaeasymart.com or any other website we maintain for purposes of providing the Services. Amended Terms are effective at the time we post them and your continued use of the Services constitutes your acceptance of any amended Terms. We may notify you regarding upcoming Terms changes by us.

By clicking on the “I AGREE” button or a similar affirmation, or by acknowledging acceptance of the Agreement by any other method allowed by “Indezon”, or by using or accessing the Services through any means permissible including, without limitation via a computer or a mobile application, you acknowledge and agree that: (i) you have reviewed and understands the Agreement; (ii) you agree to be legally bound by the terms and conditions of the Agreement; and (iii) your use of the Services will be governed by this Agreement. If you do not agree or are not willing to be bound by the terms and conditions of this Agreement, you should not click on the “I AGREE” button and should not seek to obtain or use the Services.

1. DEFINITIONS:

A)SERVICES: ”Indezon”provides Services to Merchants to facilitate receipt of payment for goods or services, which may include, but are not limited to, receipt of online payment by debit/credit card, QR Code payment, and/or via email or text message, as well as by other means developed by “Indezon”from time to time.

B) AUTHORIZATION: shall mean the process by which Payment Gateway Service Provider, Issuing Institution and/or the relevant Card Association electronically or otherwise convey the approval of a charge on a Transaction being undertaken by a Customer. It is agreed that the payment transaction made by Consumer would be considered received and confirmed only after the successful confirmation/acknowledgement from the Payment Gateway Service Provider.

C) CUSTOMERS: shall mean person who is intending to purchase goods and services and willing to make the online payment to Merchant.

  1. PROOF OF DELIVERY: shall mean the customer acknowledges to Merchant an electronically generated/physical acknowledgement, return receipt, message, etc. for the receipt of the goods or services.
  2. Services: means Services provided by Services Provider to Merchant under the terms of this Agreement.
  3. Transaction: means dealing between the Merchant and the customer regarding purchase of any goods, item or service offered by the Merchant and its payment vide Services.
  4. Customer Data: Data (identifying number, location and all other data as may be collected by, or available with Merchant in connection with or related to such Persons) relating to the Customers who used and/or attempted purchase products/services form Merchant.
  5. Financial Institution Partners: shall mean various banks, financial institutions, Card Associations, payment system providers who are defined and licensed under the Payment and Settlement Systems Act, 2007.
  6. Financial Institution Partners Services: shall mean the payment gateway system and services provided by the Acquiring Banks such as to (i) route internet based Valid Card transactions; (ii) offer various facilities through the internet, including Net Banking facilities; (iii) provide Authentication and Authorization from Card Associations or other third party clearing houses; and (iv) provide settlement facilities in respect of payment instructions initiated by the customers.
  7. Card Association(s): shall mean any of Visa, MasterCard, Visa Electron, Maestro, Diners, American Express or any other card association as may be specified by us from time to time.
  8. Card Association Rules: shall mean the written rules, regulations, releases, guidelines, processes, interpretations and other requirements (whether contractual or otherwise) imposed or adopted by any Card Association
  9. Merchant Bank Account: shall mean the bank account maintained and nominated by you for settlement of your Settlement Amount.
  10. Settlement Amount: shall mean Customer Charge minus the TDR and any other charges/fees payable by you to “Indezon”under this Agreement.
  11. Chargeback: shall mean reversal of the value of the Customer Charge with respect to any Transaction, inter alia, on account of (i) alleged forgery of the card number /bank account or other details (ii) any charge/debit made on a card that has been listed as a hot listed card or otherwise listed on the Card association warning bulletins (iii) duplicate processing of the transaction; or (iv) for other reasons as per applicable rules and guidelines issued by RBI, Card Associations, Acquiring Banks and Issuing Institutions. In addition, it shall include any debit to “Indezon”bank account to recover the value of the Customer Charge in the event that you have insufficient funds and/or you fail to pay for the same.

1. Proof of Delivery: shall mean sufficient legitimate records evidencing Delivery of the Product to the Customer.

2. INTRODUCTION

  1. “Indezon”offers a Services that, amongst other things, allows users (i) to make a payment via payment gateway links which shall be sent on their email/sms; (ii) scan QR Codes placed on invoices, web pages, emails, posters or other media produced by the Merchant to enable the Users to quickly and easily (i) register with and/or log in to the Merchant's website; and/or (ii) make payments to the Merchant.
  2. The Merchant for the purposes of Services is required to register with “Indezon”to be able to receive the Services. The Merchant may not receive the Services (including processing any Transactions) until it has been so authorised by “Indezon”. By clicking on the check box Merchant agrees that it has read and understood this Terms of Service.

3. SCOPE OF SERVICES:

A) The Merchant is desirous of availing Services in order to accept the payments online from Customers for Services / Products purchased by them (Customers) from the Merchant or its agents.

B) “Indezon”hereby grants Merchant a right to access and use the Services and to utilize systems, and/or communication links furnished by “Indezon”in accordance with this Terms of Service and any other implementation and use requirements provided to Merchant by “Indezon”from time-to-time.

C) Merchant shall not misuse, rent, lease, assign, or otherwise transfer the Services to any other Person. Merchant may not alter, reproduce, adapt, distribute, display, publish, reverse engineer, translate, disassemble, decompile or otherwise attempt to create any source code that is derived from or included in the Services/System. All rights, title and interest to the Services are owned exclusively by indiaeasymart.com.

D) “Indezon”shall perform the Services with reasonable skill and care.

4. ELIGIBILITY:

While using our, you represent and confirm that:

  1. You are 18 (eighteen) years of age or older;
  2. You are Indian citizen, a legal resident of India or a business entity, authorized to conduct business in India;
  3. You are not 'incompetent to contract' within the meaning of the Indian Contract Act, 1972; and
  4. You are entering into and performing this Agreement, as per applicable law and are not a person debarred from using the “Indezon”service under the laws of India or other applicable laws.
  5. Our Service can only be used in India. You acknowledge that “Indezon”Services may be subject to export restrictions imposed by the laws, rules, regulations, and guidelines in force in India.

5. OUR RELATIONSHIP WITH MERCHANT:

1. “Indezon”facilitates individuals and legal entities in accepting payments initiated by their customers on their website or mobile application directed to the “Indezon”Site its IVR System, using Valid Cards, Net Banking and various other acceptable modes of Payment Mechanism provided by Indezon Business Solutions Pvt Ltd from time to time.

2. Indiaeasymart services is a software application. “Indezon”will act as an intermediary, by creating a link between the Merchant and the respective Financial Institution by means of the Software Application and “Indezon”site, for enabling the Customers to make payment for the Transactions carried, using “Indezon”service. In order to serve in this role, we have entered into agreements with Financial Institution and other software providers who are in the business of providing information technology services, including but not limited to, internet based electronic commerce, internet payment gateway and electronic software distribution services, to enable use of internet payment gateways developed by them, to (i) route internet based Valid Card Transactions; (ii) offer various facilities through the internet, including net banking facilities; (iii) provide Authorization from Card Associations or other third party clearing houses; and (iv) provide settlement facilities in respect of payment instructions initiated by the Buyers.

3. These Transactions are between you and your Customers and we are only acting as an intermediary. We are not (i) a payment System Provider as defined under the Payment and Settlement Systems Act, 2007,(ii) a banking company as defined under the Banking Regulation Act, 1949 or (iii) a non-banking financial company as defined by the Reserve Bank of India Act, 1938.

4. The relationship between “Indezon”and you is on principal-to-principal basis. Nothing contained herein shall be deemed to create any association, partnership, joint venture or relationship of principal and agent or master and servant, or employer and employee between us hereto or any affiliates or subsidiaries thereof or to provide either Party with the right, power or authority, whether express or implied to create any such duty or obligation on behalf of the other Party.

5. “Indezon”has no connection or interest of whatsoever nature in your business or the Products offered/ marketed on the Merchant Site. “Indezon”shall provide Services to you, as an independent entity and under the terms and conditions of this Agreement. “Indezon”has no relationship with the Customers and all actions under this Agreement which may affect the Customers are instructed by you. You alone shall be responsible to the Customers and neither “Indezon”nor the Financial Institution or anybody connected to “Indezon”or Financial Institution shall have any responsibility or liability towards the Customers and you shall keep “Indezon”and Financial Institution fully indemnified for all times to come in this respect.

6. “Indezon”is neither concerned nor required to monitor in any manner the use of the payment modes by the Customers for procuring / availing the Products. The Customers should be required to use the payment modes at their sole option and risks. You shall be required to notify this responsibility to all its Customers under the instructions provided by us.

6. OBLIGATIONS OF INDEZON BUSINESS SOLUTIONS PVT LTD:

1. In providing the Services, the “Indezon”is acting as an Intermediary between the Merchant and Customers/Users. The contract for the sale of goods or services will be between the Customers/Users and the Merchant. The Merchant shall be solely responsible for all customer service issues relating to its supply of goods or services (including pricing, rebates, item information, availability, technical support, functionality, warranties, guarantees, order fulfilment, shipping, handling, order cancellation, returns, refund, adjustments, feedback and product or service complaints). In performing customer service, the Merchant shall present itself to its customers “Indezon”Provider. It is the responsibility of the Merchant and not the “Indezon”to resolve any dispute or claim raised by Customers/Users relating to the purchase or sale of goods or services from the Merchant.

2. In case of an unauthorized Refund or a Refund that was incorrectly executed due to an error by, “Indezon”shall at the Merchant's request immediately credit to the Merchant Account the refunded amount including all related Service Fees deducted there from. The “Indezon”shall not be liable, where the unauthorized Refund arises from: (a) the Merchant's failure to keep the personalized security features of the Merchant’s Account safe in accordance security policies prescribed under the law time being in force; or (b) any breach of this Agreement by the Merchant, or the Merchant 's negligence or wilful misconduct; (c) if the Merchant fails to notify the “Indezon”of any loss of the Merchant's Password or other event that could reasonably be expected to have compromised the security of the Merchant Account after the Merchant has gained knowledge of such event; or (d) the Merchant fails to dispute and bring the unauthorized or incorrectly executed transaction to the “Indezon”’s attention within 24 (Twenty Four) Hours from the time/date of the transaction.

3. “Indezon”is obligated to perform only those duties expressly described in this Agreement. “Indezon”shall not be liable for any error in judgment, for any act taken or not taken, or for any mistake of fact , except for as expressly provided for herein.

4. “Indezon”shall maintain daily transaction record for accounting purpose and data and information generated/maintained by “Indezon”under this agreement shall prevail and be binding on the parties.

5. “Indezon”hereby agrees that the payment identification number generated by “Indezon”shall be the proof of payment made by “Indezon”to Merchant.

7. OBLIGATION OF THE MERCHANT

A.)Merchant shall be responsible for working with the “Indezon”development team to make sure Services are available subject to pre notified downtime of the system.

B) Merchant will designate an Account to which all amounts due pursuant to Services will be credited as per its terms and Conditions. Merchant shall be responsible for providing its accurate bank details to us. “Indezon”shall not credit amounts due pursuant to Services to the Merchant’s Account, until or unless Merchant shall not settle all disputes relating to payment or chargeback etc..

C) Merchant hereby expressly authorizes “Indezon”to initiate credit entries to Merchant’s Account for payment of amounts due to Merchant as per record and entries available with “Indezon”, and to debit Merchant’s Account (for commission, payment gateway charges or any other charges) from time to time.

  1. Merchant hereby confirms to provide relevant information to “Indezon”and to comply with applicable laws and industry rules or standards or as otherwise reasonably necessary to receive Services from “Indezon”. m Merchant shall be required to submit the KYC documents as sought by the “Indezon”from time to time or in compliance to statutory obligation for the purposes of availing services under this agreement.
  2. Merchant agrees to maintain Transaction records and retain proof of delivery of services from the customers for up to two (2) years from Transaction date and to make these records available to “Indezon”upon request.
  3. The Merchant shall not offer to its Customer any Product or Services, which are illegal or offensive or banned as per the list provided in Annexure ‘A’ and/or is not in compliance with applicable laws, and regulations whether central, state, local or international of all jurisdiction from where the Customers avail the Products or Specified Purpose Services. The Merchant agrees and understands that “Indezon”reserves the right to suspend payments to the Merchant or suspend the services of the Merchant, until such time that the Merchant does not discontinue selling such banned/illegal Products or uses the Funds collected for illegal, unlawful or banned purposes or does not conform with all applicable laws and regulations in force from time to time. In addition, “Indezon”reserves the right to terminate this Agreement forthwith, in the event that the Merchant continues to sell such banned/illegal Products or uses the Funds collected for illegal, unlawful or banned purposes.
  4. Merchant acknowledges that with respect to Transactions, “Indezon”will be acting as the payment facilitator to the Merchant.
  5. Merchant for any support or disputes can email at  jai.prakash@indiaeasymart.com, with brief details of the support required or call @9811339311
  6. Merchant shall not cause to be done any act/representation/omissions which results to loss of goodwill and damage to the reputation of “Indezon”and vice versa.
  7. Merchant or any person on behalf of Merchant must vigilantly comply with all applicable law, including, without limitation to, Information Technology Act, 2000 as amended by the Information Technology (Amendment) Act, 2008, and the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011 and rules and regulations made there under, Money Laundering Law, Sales of Goods Act, Legal Metrology Act and any other law for the time being in force, and shall not do, or omit to do, any act that will cause “Indezon”to be in breach of any such applicable law. If Merchant breaches the obligations, it shall indemnify “Indezon”against any costs claims and liabilities arising as a result of the breach.
  8. Merchant shall take all such precautions and security measures to ensure that there is no breach of security and the integrity of the link and they have a proper encryption and robust security measures to prevent any hacking into the information of the customers and other data pertaining to customer/”Indezon”. Merchant should have to do the following: use anti vires, protect the Password and Login ID, restrain from using Unlicensed or unmanaged applications, restrain from using third party links, and protect its devices and the data from unauthorized access etc.. In the event of any loss being caused as a result of the link being breached due to fraud, negligence and misconduct of the Merchant and any person on it’s behalf, the Merchant shall indemnify and keep indemnified “Indezon”, from any loss as may be caused to it.
  9. Merchant shall provide such assistance for the prevention and detection of fraud in respect of any transaction as “Indezon”may from time to time request.
  10. In the transaction between the Merchant and the Customers, “Indezon”shall not be responsible for any defect in goods/services sold/provided by the Merchant. “Indezon”shall not be deemed to be a party in respect of any such Transaction. Any and all disputes, subject to the other provisions of this Agreement, between the customers and Merchant in respect of any goods/services sold/provided by Merchant shall not require “Indezon”to be a party to any such dispute except where the dispute between “Indezon”and the Customer has arisen by the acts and omission of “Indezon”.
  11. Merchant agrees that it shall provide to “Indezon”the Customer Data relating to the Customers as defined under this agreement.
  12. The Merchant shall only accept Payments from and/or make Refunds to Customers/Users in connection with goods and/or services which the Merchant has sold and supplied to those Customers/Users;
  13. The Merchant shall only accept Payments and/or make Refunds in respect of goods and services the sale and supply of which commonly falls within the Merchant's business as identified to the “Indezon”
  14. The Merchant shall only accept payments and submit data to “Indezon”in respect of Transactions which Customers/Users have authorized in accordance with Applicable Law, the Agreement and any other information or instructions provided by “Indezon”to the Merchant from time to time.
  15. The Merchant shall cooperate with the “Indezon”and provide all information as the “Indezon”shall reasonably require enabling it to provide the Services;
  16. Merchant shall display the QR Code at significant location where it is easily visible to customers.
  17. The Merchant shall also be responsible for informing, updating the customer’s about the cancellation and refund policy and “Indezon”shall not be responsible for the same in any manner.
  18. The “Indezon”shall have no liability for any failure to provide or delay in providing the Services in accordance with the terms of this Agreement to the extent such failure or delay results from the failure of the Merchant to comply with terms or the Merchant has otherwise caused or contributed to the failure (by act or omission).
  19. Unless otherwise agreed by the “Indezon”in writing, the Merchant acknowledges and agrees that it shall (at its own cost) be solely responsible throughout the Term for the provision of all equipment, software, systems and telecommunications facilities which are required to enable the Merchant to receive the Services.
  20. Merchant will comply, at its own expense, with all laws, policies, guidelines, regulations, ordinances, rules, and/or orders of any governmental authority or regulatory body having jurisdiction over the subject matter hereof, including, without limitation, terms of issuing Banks or/and terms of the Payment Gateway Provider. “Indezon”reserves the right to amend, modify or change the Services documentation at any time. Merchant shall not use the Services in any manner, or in furtherance of any activity that may cause “Indezon”to be subject to investigation, prosecution, or legal action.
  21. Merchant will comply, and will cause its employees, agents and sub-contractors to comply, with Data Protection Legislation in connection with the performance of its obligations under this Agreement. You are responsible for keeping your Account login information, password, and PIN secure.
  22. Your use of third party products and services shall be governed by and subject to separate third party product, service, software and/or license agreements. “Indezon”shall not be a party to such third party agreements and does not warrant or guarantee any third party product or service.
  23. Merchant shall provide the correct personally identifiable information of its customers/end users including but not limited to name, address, contact no. etc to “Indezon”in all respects. “Indezon”shall not be responsible, for any loss, or damages, causes either to Merchant and/ or customers/end users, in any manner whatsoever, due to the incorrect/false personally identifiable information of customers/end users, provided by the Merchant and the Merchant shall not claim or challenge for the same.
  24. If you link a bank account with “Indezon”, the bank must be a registered with RBI. When you make a payment that is funded by your bank, you are authorizing “Indezon”and our Financial Institution Partners to initiate an electronic transfer from your linked bank in the amount you specify. You are solely responsible for complying with any terms set by your bank with respect to your bank account, including any fee terms, such as non-sufficient fund or overdraft fee terms. If you are entitled to a Reversal, refund, or other adjustment associated with a payment you made using the Services, you also authorize “Indezon”to credit your linked bank account to complete that transaction.
  25. You shall have the marketable and legal right and title to sell Products offered by it to the Customers by using our services.
  26. In the event any Customer complaints or is dissatisfied with any Product, you shall take such measures as may be required to resolve the same at its sole cost and expenses.
  27. You shall ensure that the best service standards in the industry are adopted and shall ensure Delivery of all Products paid for on the Merchant Site to Customers in accordance with the highest standards.
  28. You shall be solely responsible for the accuracy of all information and/or validity of the prices and any other charges and/or other information relating to the Products, which are offered by you.
  29. You hereby agree that it shall bear and be responsible for the payment of all relevant taxes, surcharge, levies etc. (including withholding taxes) in relation to the Customer Charge and Services provided under this Agreement.
  30. In the event that you opt for Services, you agree and understand that you and your Customers shall be bound by the terms and conditions at www.indiaeasymart.com/terms.You shall ensure that you and all your Customers comply with the terms and conditions.
  31. You will not engage in any activity, including the development or distribution of an application, that interferes with, disrupts, damages, or accesses in an unauthorized manner the servers, networks, or other properties or services of any third party including, but not limited to, “Indezon”or Financial Institution Partners.
  32. You shall ensure to keep confidential, all information submitted by the Customers to you. The Customer shall not be required or asked to disclose any confidential or personal data, which may be prejudicial to interests of the Customer. You shall use the Customer data only for the purpose of completing the Transaction for which it was furnished, and shall not sell or otherwise furnish such information to any third party. You shall be liable to comply with existing data privacy regulations from time to time.
  33. You shall in writing inform “Indezon”of all changes in its constitution, directors/partners/trustees, or change in the current addresses of each office, within seven (15) Business Days of such change having taken place listing out the names and details of the personnel in charge of your management and affairs. Such intimation shall be provided on your letterhead signed by your authorized signatory.
  34. You shall not engage in activities that harm the business and/or brand of “Indezon”/, the Financial Institutional Partners.
  35. You shall be responsible to resolve all customer disputes and provide whatever assistance necessary to assist the Financial Institutional Partners and “Indezon”deal with all Customer disputes at its own cost.
  36. You authorize “Indezon”to share Transaction data and Customer information with the respective Financial Institutional Partners.
  37. You agree that “Indezon”reserves a right to suspend the payment and/or Services provided herein, forthwith, in event you fail to observe the terms and conditions herein.
  38. You agree that “Indezon”shall not be responsible for any incorrect information provided by Merchant and the transaction thereof.
  39. Merchant shall immediately inform “Indezon”in case of any theft or lost of its instruments /mobile devices etc used for the Services. Merchant agrees that “Indezon”shall not be responsible in the event merchants fail to inform about such lost/theft of instruments /mobile devices etc.
  40. You acknowledge and confirm that while accepting the payment using  our indiaeasymart services, you shall not demand any Customer (Cardholder) to pay any surcharge, to pay any part of the discount, whether through any increase in price or otherwise, or to pay any contemporaneous finance charge in connection with the transaction in which indiaeasymart is used. If at any stage it is brought to the notice of “Indezon”/ Bank that such a charge is being levied by you, then services will be immediately terminated by “Indezon”or the Bank.

8. DORMANT ACCOUNTS

If there is no activity in your “Indezon”Account (including access or payment transactions) for a period of one (1) year, we may close your “Indezon”Account.

9. PRIVACY

A) Your privacy is very important to us. Your accounts details in as much as the services under this terms of services are safe and secure with us.

B) By using our Service, you may receive information about Customers. You must keep such information confidential and only use it in connection with the Services. You may not disclose or distribute any such information to a third party or use the information for marketing purposes unless you receive the express consent of the Customer.

10. OBLIGATIONS TOWARDS FINANCIAL INSTITUTION PARTNERS

As you will be using “Indezon” Services, you undertake comply with all applicable rules, guidelines, instructions, requests and actions, etc., made by the Financial Institution Partners from time to time. The Financial Institution Partners may also put limitations and restrictions on you, at its sole discretion. In addition, the Financial Institution Partner has the right to reverse/reject settlement, suspend and/or terminate services, make inspections or inquiries in relation to the Transaction, etc. You understand and acknowledge that the Financial Institution Partners Rules form a part of this Agreement. In the event that your non-compliance of Financial Institution Partners Rules, results in any fines, penalties or other amounts being levied on or demanded of “Indezon”by an Financial Institution Partners, the